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Doing It Scared: Mark J. Silverman on Recovery, Ghosts and the Peace Beyond Achievement

How one man's journey from homelessness to the C-suite became a lesson in leading from the inside out

By Jonathan Carroll, Coach & Founder | The Coaches' Chronicle™

Mark J. Silverman has been a quiet supporter of The Coaches' Chronicle™ for a while now, so it was a real pleasure to finally meet him. Mark is an executive coach to CEOs and senior leaders, the bestselling author of Only 10s, which has sold more than 75,000 copies, and the author of The Rising Leader Handbook. Long before any of that, he was a 27-year-old who arrived on his brother's doorstep in Washington, DC, weighing 135 pounds, broke and homeless.

What moved me most was his honesty. Mark speaks about addiction, recovery, a midlife collapse and a deepening spiritual practice with the same ease he once brought to closing multimillion-dollar deals, and he still admits to getting nervous before every interview. In our conversation, we talk about learning to do things scared, the ghosts that drive high achievers, why the nervous system always wins, and the peace he has found on the other side of proving himself.

135 Pounds, Broke and Homeless

Jonathan Carroll: You've been pretty open about overcoming addiction to alcohol and drugs, and experiencing homelessness. Can you take us back to that chapter and what was life like for you back then?

Mark J. Silverman: It was so long ago now, it doesn't even feel like part of my story. Back in the 80s, after I graduated high school, I tried to go to college. It didn't work out. What did work out was bartending, and alcohol, dancing, sex, drugs, just lots and lots and lots of fun instead of college. And that lots and lots and lots of fun turned into basically a full-time job, which, as the 80s went, had me go downhill further and further until the point where I was thrown out of where I was living. I didn't have a job. I didn't have any place to go. I was in Portland, Oregon, and realized that I was sunk and the only place I had to live was my car. That's when I made a collect call to my brother in DC and wound up driving there and landing on his doorstep. 135 pounds, soaking wet, broke and homeless. So that's where the story starts.

What was really interesting was I hadn't seen my brother in seven years, and he and his friends were all bodybuilding and in AA and NA. They had all gotten sober and they all turned into these super health freaks. I got embraced into the middle of that, and that pretty much saved my life.

Jonathan Carroll: It sounds like in addition to yourself and circumstance, you got embraced by this community that understood a path forward.

Mark J. Silverman: Back then AA was kind of celebrity driven. This was Georgetown in Washington DC, so all the beautiful people of DC were in AA. It was cool to be in AA back then. I was really surrounded by a bunch of phenomenal people, and the fun factor and the community really helped me along as I was slowly trying to build myself into a functioning human being.

Jonathan Carroll: I don't want to skip over that part. The slowly part. What was unfolding for you as you were discovering what becoming a functional human being meant?

Mark J. Silverman: I was 27 years old at the time, 1989. The only job I could do was bartend or wait tables. I didn't have any skills. I was not able to take care of myself. I needed to live in my brother's spare room. I wasn't an adult. I was basically a 16-year-old in a 27-year-old body. So I had to figure out one step at a time, how do I be this sober person? How do I start to build some sort of a life, some sort of a personality? I remember the first day in AA they give you a little coin and it says "to thine own self be true," and I remember looking at that going, what does that even mean? I was just dumbfounded as to what it would be like to be a human being.

So I got a job at the Four Seasons waiting tables. I got health insurance. A year later, my brother kicked me out of his apartment. He's like, "All right, you've lived with me long enough." So I got a roommate. Now I'm paying my own bills. Then I got a girlfriend, and wound up getting married while I was waiting tables. My brother said the only way he would help me is if I went to the gym with him every day, ran with his friends and went to college. So I took two college courses at the community college and started learning computers. I talked myself into a job with a desk in the back office of the Four Seasons, and for the first time in my life I wasn't covered in food. My entire family was the restaurant business. I had my first actual professional job.

Then we had our first kid. My now ex-wife made twice as much money as I did. I made about $23,000 a year. She wanted to stay home with the kid for at least six months, and I was like, I have to figure out how to make money now. When I was drinking and doing drugs, I was voted best bartender in the city that we lived in. I was fun. I was outgoing. Sober, I'm an introvert. The only skill I had, according to these surveys I took, was I could either be a lawyer or a salesman. And I'm like, I'm not going to school to be a lawyer. So I worked on becoming a salesman.

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Little Old Homeless Me in a Hugo Boss Suit

Mark J. Silverman: After a couple of false starts, I got a job as a salesman. Picking up the phone and trying to call people and trying to sell was almost impossible for me. But when I figured out that it wasn't trying to sell them, but making a connection with people, the switch flipped. I started connecting with people and the connections turned into sales. I went from almost being fired to the number one sales guy in the organisation within two months. Then I got a job at another company selling another technology. Wound up doing the two biggest sales in the company's history.

They made me VP of sales, and now I'm making $120,000 a year. Then a friend of mine who worked at one of the big tech companies said, "Why don't you come work for me?" Now I'm making 250 a year. I go from this homeless guy to, my wife and I buy this house and I'm driving a sports car. From zero to 60. It was a bit of a whiplash, but it was every bit of the way just a little bit more.

Later on in my story you see the trauma that caused all the addiction that wasn't dealt with. Outside, my life was going good. Inside, there was still stuff that needed to come up, which tends to come up for us guys somewhere around 40 or 50. We've got to deal with that stuff that's underneath. And I didn't. So it blew up.

Jonathan Carroll: What did that period of your life teach you that you still use today in coaching the leaders that you coach?

Mark J. Silverman: That I can do anything scared. I've still not overcome fear. I am still scared all the time. I've done 800 of my own podcasts and hundreds of interviews, and I still get nervous. We're going to do this podcast and I'm a little nervous, right? I've never been able to get rid of that. What I have been able to do is learn how to be scared and go do something.

In the kind of tech that I sold, I had to speak to the CIO, the CTO, the whole C-suite. I'd have to bring my executives in and put those teams together. So little old homeless me, like inside here, had to show up in my Hugo Boss suit and put these people together and curate and quarterback these meetings. I would have the CEO of my company in my car and I would be coaching him on what I need him to do in the meeting in order to close this $5 million sale. All scared.

So when I became a coach, what I realized was all of these C-suite people are just people. What I noticed is middle managers are usually the roughest to deal with. Executives have learned a certain graciousness when they move up through the ranks. Even working at the Four Seasons, I waited on kings and queens and senators and presidents. So I've not been intimidated, because I coach people who are 100,000 times richer than I am, and it just doesn't mean anything.

Jonathan Carroll: So here you are bringing these executives, technical leads and stakeholders together to close multimillion-dollar deals. What did that teach you that you couldn't have learned elsewhere?

Mark J. Silverman: Personalities. Every book will tell you that you need to match people, match people's language, match people's cadence, their energy. I learned that naturally. I only learned afterwards that that's what I was doing, but I was able to connect with everybody on every level, know what every single person in the organisation needed, and know how to match them to get what they needed. That was a win-win-win in every situation.

Key Insight: "What I have been able to do is learn how to be scared and go do something."

Watch the full interview with Mark J. Silverman and Jonathan Carroll below (61 min).

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When the Fuel Turns on You

Jonathan Carroll: What was the turning point that took you from being highly successful as a technical sales guy into coaching?

Mark J. Silverman: That trauma exploded in my life. I had the Mastering Midlife podcast. That was my first podcast. And the premise of that was the drives and motivations that get you to your success to date. Even me, my drive for success was I don't want to be this homeless guy. I don't want anybody to ever see that I'm this homeless loser. That's a drive that's not sustainable fuel. Anybody that I have ever known that has had outsized success usually is running on something unhealthy. Once you're in your 40s and 50s, that thing that got you to be successful, it turns on you.

For me, it turned on me. My wife and I started fighting all the time. I started getting sick, and I didn't know what was wrong with me. I couldn't sell anymore. All of a sudden, my sales were in the toilet. I found myself in an apartment around the corner from my ex-wife and my kids, wondering what the hell happened. When did I go from Golden Boy, the committee chair for the Boy Scouts? In hindsight, it was all this stuff that was coming up that wanted to be healed, that wanted to be seen. That was the most hellacious time of my life. I was suicidal, and I just didn't know what to do with myself.

I really thought I was going to die. I was losing weight, losing muscle mass. I had these headaches and I would break out in hives in meetings. I would walk around my neighbourhood at 2 o'clock in the morning for hours because I couldn't sit still. I was having PTSD all the time. So I decided if I was going to die, I needed to leave a million dollars for my ex-wife and kids, and I needed to show my kids something great. So I decided I'm going to run the Marine Corps Marathon. I couldn't run a mile. So I hired a trainer.

As soon as I made that declaration, I got a new job. A friend of mine who I used to work for offered me a job and gave me an excellent engineer who, to this day, I credit for saving me. He was also sober. That year, while I was training for the marathon, I crushed it in sales in this new company. Just fucking crushed it. And ran the marathon in about an hour less than my best time.

The thing that I was doing while I was training for the marathon was listening to self-help books. Brian Johnson's PhilosophersNotes. I think he calls it Heroic now. He would do summaries of every self-help book. So I was listening to those summaries of these self-help books and these spiritual books, and then I started meditating and I started journaling, and then I started going to retreats and doing inner work. Somewhere in there I went from being suicidal, to okay, I'm okay with living until my kids graduate high school, to hey, this isn't so bad, to oh my god, I love myself. It took about five years.

Then a friend of mine died at 50. He had just bought a $250,000 Bentley, and he died a couple weeks later. I just looked around and I saw the sacrifice that all my colleagues were making to be in the 1%. I saw the broken marriages, the addiction. I'd see the behaviour of what we did in order to cope with the pressures of what it took to be in the 1%.

It was Steve Chandler, your second cover, who was coaching me at the time, who said to me, "Silverman, when are you going to hang out your shingle to be a coach?" And I said, "After I put $2 million in the bank." He was having no part of that. That's when I made the decision that I was going to be a coach. My resume is a who's who of Silicon Valley, and I just got a job with the new darling of Silicon Valley. Everybody wanted this job, and I quit this job and became a coach. That was a scary time. That was 2013, 2014. I've been a coach a while now.

Jonathan Carroll: Bravo. How has that background in sales helped you as a coach? And has it ever gotten in the way?

Mark J. Silverman: I don't know that it's gotten in the way. I think it helped, because I know how to close a sale. There's a lot of starving coaches in the world. There's a lot of brilliant, excellent, skilled coaches who can't run a coaching business. For me, closing is not that hard. Prospecting is harder for me than closing. I can read people. I can understand them, and I can know what they're looking for and what they need and match that.

Also, when I was a salesman, if my product didn't fit, I let them know and I didn't sell it to them. One of the reasons I was successful going from startup to startup to startup was because all of the executives in my area trusted me to give them the right information. I wasn't only out for a sale. So the same thing. I have turned down people for coaching. I have parted ways with people who want to renew with me and told them that I think there's a better path for them. I've been committed to other people's success in that way.

Thinning Out Mark

Jonathan Carroll: You've spent decades in spiritual study and transformational work. Did that path begin with the recovery, and which practices that you've studied have stayed with you over time?

Mark J. Silverman: I read Autobiography of a Yogi in high school. I read Krishnamurti in my early 20s. I've always been attracted to the spiritual world. The spiritual and self-help kind of intertwined for me for years. Meditating and journaling have been with me since my crash and burn that led to me being a coach. That's a constant. I get up at 5:15 every morning, and have for a decade and a half, to meditate and journal every day. But the past few years, when I turned 60, is when I dove in in a very different way, in a very open way, in a very surrendered way. It's become probably the most important focus of my day-to-day life now. It's no longer, oh, I meditate in the morning. It's how I show up in my day, all day, every day, and how do I bring that through me as much as possible.

Jonathan Carroll: Is it something you need to actively focus on, or has it taken over who you be, so to speak?

Mark J. Silverman: Here's what I'll tell you. I used to be really sure of a lot of things. I was really sure of spirituality. I was really sure of good and bad. That broke apart. And now what I've learned is there is less and less Mark in everything I do. Mark gets in the way. Life knows better. You might call it God, you might call it life, you might call it consciousness.

It was actually Steve Hardison who started me on this over a decade ago. He introduced me to a thing called The Way of Mastery, which is somewhat of a continuation of A Course in Miracles. In The Way of Mastery there is a spirituality of thinning the ego, of thinning this personality of whoever you are. In my case, Mark J. Silverman. And that started me on this path of, I'm not going to add to Mark and make Mark better. I'm going to stop improving Mark and I'm going to start thinning out what Mark thinks he needs, what Mark is fearful of, the structures and beliefs that make Mark. And the more I thin that out, the lighter this existence gets, the more intuitive this existence gets.

I thought when I turned 60 and I did my first medicine journey that that was going to be a finite thing, and it's only gotten deeper and deeper and deeper. I've gotten every car I've ever wanted. I've gotten every job I've ever wanted. I'm basically Ariana Grande. And I've learned that there is nothing in this world, none of my desires, none of my goals, none of the things I could buy, none of my experiences will ever make me happy or fulfil me. I've come to the end of my rope of that. Existence isn't bleak. You can get nihilistic. But there's something more. What I learned by getting to the end of my rope is that there's an energy in life, something in life that's way more joyful, way more alive than anything I have ever tried to get from someplace else. I scuba dive. I'm happy while I'm scuba diving. Then I get out and I'm salty and I want to take a shower. This is something that is intangible and just beautiful and hard to explain.

Jonathan Carroll: Take us into this practice of thinning it out. What does that mean for you?

Mark J. Silverman: The hardest part is to not be the arbiter of good and bad and right or wrong. Letting go of being right for me was really hard. But mostly it's going down into the structures and the fears. And again, I'm a novice at this. I've talked for a long time in coaching about how everything we do is pretty much unconscious, from our fears, from our childhood. This personality is 90% robot. That's something we talk about in coaching all the time. But to find out how deep that actually goes, and how I can, as Mark, unravel this, I have to give myself to a teacher who can guide me through that. It's like jumping off of a cliff with no net, and then doing it every day, all day. For me to say, I don't know what God is, I don't know. I like being the guy who knows.

What's really nice is self-consciousness starts to fade away. Walking into a room wondering what people think, all that stuff just starts to thin out. And there's just a relationship with life that gets fuller and fuller each moment. All the clichés that I've been teaching in coaching all these years are becoming real for me. You're not in relationship with the world. You're in relationship with what you think about the world. I've said that a thousand times thinking I knew what it meant. And then I have an aha of, "Oh my god, that's what it meant." And then a week later going, "Oh, no, this is what that meant." It's super humbling, and it makes life so fresh and interesting.

Jonathan Carroll: I resonate with that deeply, the notion that we can intellectually or logically understand a phrase, a statement, a cliché, and then we can spiritually come to understand it in a different way. And even that understanding evolves over time because consciousness is infinite.

Mark J. Silverman: I started writing my new book. It was called All I Know So Far, and I had it almost written, and then I started on this. I was like, I can't write this book. I know less now than I did before. So that book is totally shelved.

Key Insight: "I'm going to stop improving Mark and I'm going to start thinning out what Mark thinks he needs."

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Ghosts, Hot Dogs and the Nervous System

Jonathan Carroll: You speak a lot about helping leaders move beyond overdrive. What does overdrive look like in the leaders you work with, and how do they usually recognise that they're in it?

Mark J. Silverman: We'll start backwards. They usually recognise they're in it when they step on a rake. Nobody willingly goes into looking at what drives them. They usually have to run into a wall, step on a rake, or get told they need to look at it. People always say, I want to coach Richard Branson. I want to coach coachable people. I've made an entire career of coaching uncoachable people who need some help.

For me, the overdrive is the overlay. It's the ghosts. I call them ghosts that overlay every situation. So you're leading a discussion and someone in the room disagrees with you. What happened was somebody disagreed with you. The ghost is in childhood. I wasn't respected. Nobody listened to me. I'm gonna go now talk over them because I'm being disrespected. So that overlay of I'm being disrespected, when someone was just questioning you, is a ghost. That revs your engine, right? You have two problems. Your first problem is someone's disagreeing with you. You need to answer them. Your second problem is now you feel disrespected and you're angry. So how do you separate those two?

Remember where I talked about the drives and motivations that get you to super success. Does the richest person in the world look happy and fulfilled? Does the most powerful man on earth look happy and fulfilled? All of them have that overlay that it's never enough. I'm never going to have a big enough boat. I'm never going to know when to stop. Every time I get a client who is stepping on a rake and sabotaging themselves, it's because those ghosts, those things that they're fighting that aren't even in the room, are tripping them up. So I help them separate the reality, and the simple question, what else could that have meant? Now go deeper and deeper and deeper until you unlock what it is that triggered them.

So I work a lot with triggers. I have my clients spend a lot of time noticing when they choke up, noticing when that tightness happens, noticing when they lean forward and all of a sudden that aggression shows up. What happened before it? One of my clients gets overwhelmed. He described it as, he's in a meeting and it's like he's in a hot dog eating contest. He just beat the world record holder of hot dog eating and now he needs to throw up. I said, "Great. Your job now for the next two weeks is just to notice when you're eating the hot dogs." Because he can handle it. He can handle it. He can handle it. Then he can't handle it. Blows up on his team. When you're about to throw up, can you have the presence of mind of saying, "Great discussion. I need a few minutes"? Go to the bathroom, wash your face, drink a glass of water, take a walk, then go back and address it. It's so shocking how fast people can get that once they get the visual of what they're doing to themselves.

Jonathan Carroll: One of your talks is The Nervous System of Leadership. I'm imagining that some of this bleeds into that. So why the nervous system, and what's important about it?

Mark J. Silverman: What I learned for my own work is that if I'm making a decision and my nervous system is making a decision, my nervous system is going to win every single time. Think of an alcoholic. I'm not going to drink. I'm not going to drink. I'm not going to drink. And the nervous system says, "Take a drink." They take a drink. And they're like, "Why did I do that?" Because your nervous system always wins. So you have to start to learn your nervous system. You have to start to learn what triggers it. The hot dog eating thing is a visual of his nervous system. If I talked to him about his nervous system, he wasn't going to get it. But if I used his language of it feels like I ate the last hot dog, I don't ever have to talk about the nervous system. He gets it in his language.

I have never been able to override my nervous system. Try not scrolling Instagram, right? I can't override my nervous system that wants that dopamine. I have ADHD. I am never going to win over my nervous system. So I have a Brick on my wall. Brick my phone. Oh my god. I get work done. Like, I'm supposed to be an evolved coach. We just talked spirituality. I am a lab rat who wants dopamine. I don't win. So I put strategies in so that I can fall into my strategies rather than rely on willpower. I do that with my clients.

Jonathan Carroll: Oh, I love that so much. And I love your humility. We all need strategies to overcome ourselves.

Key Insight: "If I'm making a decision and my nervous system is making a decision, my nervous system is going to win every single time."

Only 10s and the Rising Leader

Jonathan Carroll: Your book Only 10s has sold more than 75,000 copies. For anyone who hasn't read it, what's the core idea and where did that come from?

Mark J. Silverman: When I first became a coach, my coach was Rich Litvin. When I had an asshole sales manager, getting things done was easy because I was afraid of being caught not doing things. When I went into business for myself, I couldn't get anything done because of the ADHD. And I would call Rich and I would go, "I can't get anything done." And he said to me, "Mark, when you wanted to run the Marine Corps Marathon, did you run the Marine Corps Marathon?" I said, "Yes." He said, "If a new iPhone comes out, do you get the new iPhone?" I'm like, "I'm first in line every time a new iPhone comes out." He goes, "So you can't get done what you want to get done is not true." And it clicked. I only do what I want to do. I don't do what I don't want to do.

I sat down to get a PhD in what's it like to be an entrepreneur with ADHD, and what I learned was that there were overlays again over everything. I didn't get to my stuff because of my overlay of being a people pleaser. It was more important to me to get the attaboy and the likes from other people by helping them with their stuff than getting my own stuff done. Everything on your to-do list has a qualifier, a reason it's there. You want to people please. You want an achievement. You don't want to look bad. You're trying to be all things to all people. As I picked off everything on my to-do list, the truth is the 10s were the things I want to do, the things that needed to be done, needed to be done today, and needed to be done today by me.

So I broke that down really small. On my whiteboard, there was usually only three things for me to get done that day, and then I could fuck off the rest of the day. I just had to get those three things done. And all of a sudden, I started getting so much done. I would get more than those three things done once I gave myself permission, because I also gave myself permission to do things I really wanted to do. Trust that intuition of I want to call that person, I want to start this project, I want to start a podcast. Only 10s sold 1,500 copies in its first day. I thought my mother and I would buy a copy. My ex-wife was like, "You don't have that many friends. Who's buying this book?" And that book just took off. I'm blessed. For a guy who has like a seventh grade reading comprehension to write some bestselling books is humbling.

Jonathan Carroll: Let's jump into the second book, The Rising Leader Handbook. For those that don't know, who's it for and what do you want readers to walk away with?

Mark J. Silverman: It's step by step how I coach. When I first get a client, I'm usually called by the CEO. It's usually a CEO says, "Mark, I got someone who needs help." So I want quick wins. First thing, how do you become a trusted advisor to your CEO? Second, leading across, leading on a team of other leaders. If you're on a leadership team, there's coopetition there. You want to all be rowing in the same direction, but you also want resources. You also want recognition. You also want your ideas to be heard. How do you play on a team in that way? Then there's leading your team, which we all coach on. And then there's leading yourself, which is how do you become the best version of yourself? So it's leading up, leading across, leading your team, and then leading yourself.

I wrote it for the C-suite executives that I coach. What we have found is that people are buying the book for first-time managers, first-time leaders, early leaders. We're selling four or 500 copies a month, and I thought, oh, I'm gonna be flush with C-suite clients. When we did the demographics, we're finding that it's been really, really useful to new leaders.

Jonathan Carroll: There's also a podcast of the same name, but that podcast has had an evolution. It has had three versions: Mastering Midlife, then Mastering Overwhelm, and now The Rising Leader. Has that progression mimicked your own journey?

Mark J. Silverman: It's totally been. Mastering Midlife was my passion project. What I saw when I first became a coach was us all destroying ourselves to be in the 1%, and also mostly men not listening to that little voice inside that says we want to be successful, but now we have to do it differently. Once you're 50 years old, things have to change. I'm 64. I can do anything a 35-year-old can do, but I need a freaking nap every day.

Then I was travelling all around the world doing my Mastering Overwhelm workshop, and that was going like crazy. So I said, "Why don't I match my branding to what I'm doing?" And then I quickly got really bored of being the Only 10s guy. I'm ADD. And then a friend of mine said, "Why don't you actually brand yourself for what you actually do for a living?" Which was coach C-suite executives. So then we switched all the branding to The Rising Leader. I've recently stopped The Rising Leader podcast because of that spiritual conversation we had before. I'm in an introverted exploration for now, to see what it is I want to do when I grow up.

Jonathan Carroll: You've interviewed a long list of thinkers, leaders and coaches. Is there one conversation or theme that changed how you coach and live today?

Mark J. Silverman: I would have to say Tom Mendoza. Tom Mendoza was the president of a company called NetApp. That was my first company where I became super successful, and he and I became friends way back then. I had Tom on my podcast a couple of times. He was the example of a leader that I held the standard for everybody I met. When you walk into a room, look for the person who's alone. We would go to these sales kickoffs, and this would be the president of the company, and he would walk in and there'd be 500 people in the room, and everybody would want to talk to him. And he would see someone standing by themselves over by the corner, and he would walk over and say, "Hi, I'm Tom Mendoza." That humility, that people-centred kind of person, was the standard I had for a leader.

Jonathan Carroll: That's such a great practice, to walk into a room, whether you're the CEO of a company or not, and you could be that person who changes their experience entirely.

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The Rising Leader Handbook: Turning High Achievers Into Effective Leaders

Holding Their Heart in Your Hand

Jonathan Carroll: Mark, you work with CEOs and senior executives in high-stakes roles. What's the hardest truth you've had to tell a client, and how did you deliver it?

Mark J. Silverman: I would say the hardest truth has not been hard. The hardest conversations I have are with people who are not self-aware. We do a 360. We interview people and we get feedback on that person. Almost always when you give the feedback in a 360, you get, "Yeah, I can see that," or, "All right, I'm willing to explore that." When you get someone who is not self-aware and sees themselves differently than the way the organisation sees them, and when they're really a nice, good person, I find that really hard. They see themselves one way, their impact is completely different, and now how do I get them to either not get defensive or not crumble?

When I became a coach, confront was a big thing in coaching. Truth tellers. I'm going to tell you the truth. You come to me, you're going to get the truth. And I'm always like, who knows what the fucking truth is? Like, who really knows what the truth is? I don't trust anybody who tells me they're telling me the truth. They're telling me their truth. They're being honest. But I found those confronts for confront's sake to be violent. And I believe when we're coaching someone, whether it's an executive who's running a $2 billion company or it's a first-line manager, when you're that intimate with someone, you're holding their soul in your hand. When you're shaking up their world in that way, you have a responsibility to hold their heart in your hand. You are on their side. You are with them. They're learning something that is so hard to swallow and to overcome. That's what I find both a challenge and the greatest gift of being a coach.

Jonathan Carroll: It's quite a paradox, to be so intimate with somebody relationally that you can walk them through the flames. As Rich calls it, high flame coaching. It's the ability to take somebody to the edge of their understanding and confront something that's quite profound, but has a positive outcome if they can feel held in that moment.

Jonathan Carroll: So many high achievers use alcohol or other substances to cope with pressure, to numb out, to avoid. As a coach, what do you watch for, and how do you approach a conversation about that if it surfaces with a client?

Mark J. Silverman: I have one rule, that I don't coach people who smoke pot regularly.

Jonathan Carroll: Where did that come from? I'm fascinated.

Mark J. Silverman: I just made a bunch of enemies. I know it. I don't have a moral judgment on it. I don't have a problem with you smoking pot or anything. I'm talking about daily pot users. They don't do their shit. They don't follow through. They don't get themselves out of their comfort zone. That's just been my experience. Now with drinkers, the consequences of heavy drinking I think are more than the consequences of pot, but they get their shit done. As far as the coaching is concerned, they'll still do their stuff.

Now, over time, as the trust happens, let's say I'm asked to coach someone who has anger issues. "Mark, I really want to not have such a short trigger." Great, let's check on your allostatic load. Allostatic load is the level of stress you're carrying in your body at any given time, that baseline level of stress. What raises your allostatic load? Lots of stress, overwhelm, too many things to do, no sleep, alcohol, bad food, no play. So if you're drinking and partying, you're not going to be okay the next day. I can't teach you a skill in the boardroom if you're not even at your best. You're at half-mast. If you're tired, if you're hung over, if you're eating tons of sugar, I can't help you with your short temper. Nervous system wins every time.

So over time they start to see the sabotage that they do to themselves with those things. What's funny is I'll be coaching someone, and in a few sessions I'll go, "Wow, you look really good." "Yeah, I stopped drinking on the weekdays," or, "Yeah, I cut out sugar. I feel better." And then a few weeks later, they look like shit again. And it's like, yeah, again our nervous system wins. For me, that stuff just becomes self-evident. And if someone's an alcoholic, that's a whole other ball of wax.

Key Insight: "When you're that intimate with someone, you're holding their soul in your hand."

Never Planned, Always Prepared

Jonathan Carroll: Mark, what's next for you? What are you most excited about right now?

Mark J. Silverman: The world is having its issues these days. My own personal life, though, is at its most peaceful it's ever been. Both my kids just got married. I have an entire Hawaiian ocean reef in my living room that I go sit in. Business has been phenomenal. This is again one of my best years ever. And my own spiritual development, my health, everything. It's just been so peaceful.

It was Rich Litvin who helped me settle into that. When we first did The Rising Leader, we were going to build it into a multibillion-dollar business and hire coaches and all that stuff. And he's like, "Do you really want that? How many clients do you have?" I said, "I have 12 clients." He goes, "How much do you make a year?" And I told him how much I make a year. He goes, "How many people in this room would kill for Mark's business?" And everybody raised their hand. And I was like, "Oh." He goes, "So why are you trying to build this thing?"

I've lost the drive to try and achieve something. I don't have to prove myself anymore. All of those things are gone. So every Monday I write my newsletter. I open a blank piece of paper and I put my hands on the keyboard and I wait, and I never know what it's going to be. Every Thursday morning, I take my camera out while I'm walking to the gym, and I never know what it's going to be. That's what the next phase of my career is going to be. I have no idea what's next. I'm just open to it all. Steve Hardison once told me, "Mark, I never plan a coaching session, but I'm always prepared." So I'm not planning the next chapter, but I'm totally prepared for whatever it is.

Jonathan Carroll: I love that. I was listening to Peter Sage speak recently about the levers of achievement versus fulfilment. So many high achievers are pushing on the achievement lever, hoping to extract fulfilment from it. So kudos to you for really milking the fulfilment from life, despite the great number of achievements you've already accomplished.

There's one final question I ask every coach on The Coaches' Chronicle™. If you had one piece of guiding advice for a new coach entering the industry today, what would it be?

Mark J. Silverman: It's changed so much. We've come full circle from The Prosperous Coach to building funnels and social media and all that stuff, and I think we've come all the way back to The Prosperous Coach, Steve Chandler and Rich Litvin. It's going to be relationships, relationships, relationships. I do not get clients from my podcast. I do not get clients from the thousands of books I sell. I do not get clients from my social media. They're all relationships I've built that have built a steady referral network. So build that network of people. Go out and meet people. Social media needs to be there for social proof. When someone is introduced to me and they look me up and they see I have bestselling books, that helps. But it's always the relationship.

What stays with me most from this conversation is the arc of it. Mark built his early success on the fuel of never wanting to be seen as the homeless guy again, watched that fuel turn on him in midlife, and then did the slow, humbling work of rebuilding from the inside. Today he describes his life as the most peaceful it has ever been, with a full practice, two newly married kids and nothing left to prove.

His advice to new coaches is refreshingly simple: build relationships, and keep building them. It echoes the lesson Tom Mendoza modelled for him years ago, crossing a crowded room to greet the person standing alone. Thank you, Mark, for your openness, your humility and your generosity in sharing your story with our readers. You can learn more about Mark, Only 10s and The Rising Leader Handbook at markjsilverman.com.

Jonathan Carroll,

Coach & Founder | The Coaches’ Chronicle™

Jonathan Carroll is devoted to elevating the art and profession of coaching through depth, mastery, and conscious impact. As the Founder of The Coaches’ Chronicle™, he curates conversations that invite reflection, integrity, and a more mature expression of leadership within the coaching industry.

Through his work as a coach, author, facilitator, and strategic partner, Jonathan supports conscious leaders who feel called into greater alignment, coherence, and purpose. His approach emphasizes presence over performance, wisdom over tactics, and the long view of meaningful, sustainable expansion.

Jonathan’s work is rooted in energetic alignment, intuitive leadership, and an ongoing exploration of infinite possibility. He is particularly drawn to the intersection of time honoured mysteries and modern day mastery, where inner development and real-world leadership meet. Across all his work, Jonathan creates space for clarity, refinement, and a more grounded expression of what it means to lead in our modern world. Connect with Jonathan on LinkedIn

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